Shipping & Delivery Policy for Adult Fancy Home

At Adult Fancy Home, we prioritize fast, secure, and discreet shipping to ensure you receive your order as soon as possible while maintaining privacy. Below are the key details of our shipping and delivery process.

1. Processing Time

  • Order Processing: All orders are processed within 1 business days after payment is confirmed. For custom orders, processing times may vary and typically take 3-5 business days, depending on the customization requirements.
  • You will receive a confirmation email once your order has been shipped, along with tracking details.

2. Shipping Methods & Costs

We offer the following shipping methods:

  • Standard Shipping (3-5 business days): free for orders over $1000
  • Express Shipping (3-5 business days): $200

Note: Shipping times are estimates and may vary based on location, customs clearance, or unforeseen delays.

3. International Shipping

We ship worldwide! However, please note:

  • Customs & Import Taxes: International customers are responsible for any customs duties, taxes, or import fees that may apply in your country.
  • Discreet Packaging: All international orders are shipped in plain packaging with no mention of the contents or store name.

4. Discreet Packaging

We understand the importance of privacy for our customers. All orders are packaged discreetly:

  • Plain Packaging: Your order will arrive in a plain box or envelope, with no mention of Adult Fancy Home or the nature of the products inside.
  • Discreet Labeling: The return address on the shipping label will list a generic name like “AFH Distribution” for added discretion.

5. Tracking Your Order

Once your order has been shipped, you will receive an email with tracking information. You can track your order using the provided link. If you experience any issues with your tracking information, please contact our support team at info@dultfancyhome.com.

6. Shipping Restrictions

  • PO Boxes: We do not ship to PO boxes. Please provide a physical address for delivery.
  • Military APO/FPO Addresses: We currently do not support shipping to military APO/FPO addresses.

7. Lost or Stolen Packages

While we take every measure to ensure your order is delivered safely, once a package has been handed over to the shipping carrier, we are not responsible for lost or stolen packages. If your package goes missing:

  • Contact the shipping carrier with your tracking number.
  • File a claim with the carrier for lost or stolen goods.
  • Reach out to our support team for further assistance.

8. Shipping Delays

While we do our best to ensure timely delivery, occasionally there may be shipping delays due to external factors such as:

  • Weather conditions
  • Customs processing
  • Carrier delays

If your order is delayed beyond the estimated delivery time, please contact us, and we will assist you in resolving the issue.

9. Delivery Issues

If your order is damaged or incorrect upon arrival:

  • Contact our support team within the next few hours of receiving the package.
  • Provide clear photos of the damage or incorrect item along with your order number.
  • We will work with you to resolve the issue, including offering a replacement if necessary.

Contact Us

For any questions regarding shipping or delivery, feel free to reach out to our customer service team: